Privacy Policy

At RE/FYND, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and services. By using RE/FYND, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to operate and improve our platform, including:

Personal Information: Name, email address, phone number, and other details provided during account registration.
Transaction Information: Order details, payment status, and delivery-related information.
Seller Information: Listing details, payout information, and communication related to selling items.
Usage Data: Basic analytics such as pages visited, interactions, and device/browser information to improve platform performance.

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

Creating and managing user accounts
Processing purchases, sales, and payments
Facilitating communication between buyers and sellers
Sending order updates, service notifications, and platform-related messages
Improving user experience, security, and platform functionality

3. Data Sharing & Disclosure

RE/FYND does not sell, rent, or trade your personal information to third parties.
Information may be shared only with:
- Trusted service providers (such as payment gateways and logistics partners) strictly for operational purposes
- Legal or regulatory authorities when required by law
All third parties are required to handle data securely and confidentially.

4. Cookies & Tracking Technologies

RE/FYND may use cookies and similar technologies to enhance site functionality and user experience.
Cookies help us understand usage patterns and improve performance.
You can control or disable cookies through your browser settings, though some features may be affected.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data.
While we strive to safeguard information, no method of transmission or storage is completely secure.
Users are responsible for maintaining the confidentiality of their account credentials.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy.
Data may be retained longer when required to comply with legal, regulatory, or accounting obligations.

7. User Rights

You have the right to:

Access and review your personal information
Request correction of inaccurate or incomplete data
Request deletion of your account, subject to legal and operational requirements
Opt out of non-essential communications

Requests can be made by contacting us at the email address provided below.

8. Third-Party Links

RE/FYND may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external sites.
Users are encouraged to review the privacy policies of any third-party platforms they access.

9. Children’s Privacy

RE/FYND is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
If such data is identified, it will be deleted promptly.

10. Changes to This Policy

RE/FYND may update this Privacy Policy from time to time. Any changes will be reflected on this page. Continued use of the platform indicates acceptance of the updated policy.